Hello, I rent a car and the driver has got my credit card with an authorization to use it but the question is what amount will be blocked on this card today?
Agent
Hi. That's no good, the card-holder must be there when the car is collected.
Client
It is not possible and this is why I paid whole amount now.
Agent
That is not possible and is explained on the website. You MUST be there when the car is collected, sorry.
Client
Ok what can I do to cancel this reservation?
Agent
As you are within the 24 pick-up period, do not cancel as you will be charged a no-show fee, are you not able to be there?
Client
No, I'm in Poland. What will be the fee?
Agent
235 PLN Does the driver have any kind of card?
Client
Only our business card with the name of the company on it and also my name + Authorization to use it
Agent
Does the driver have their own personal card? Thats the only way the reservation can be continued..
Client
If the main driver will no be able to show any card, maybe we can change a driver to someone ho has got card.
Agent
Okay, well there is nothing extra I can say. I doubt very much they will be able to take the car.