Card-holder must be present for car hire Vicenza Italy

Question

Hello, I rent a car and the driver has got my credit card with an authorization to use it but the question is what amount will be blocked on this card today?

Answer

Hi. That's no good, the card-holder must be there when the car is collected.

Question

It is not possible and this is why I paid whole amount now.

Answer

That is not possible and is explained on the website. You MUST be there when the car is collected, sorry.

Question

Ok what can I do to cancel this reservation?

Answer

As you are within the 24 pick-up period, do not cancel as you will be charged a no-show fee, are you not able to be there?

Question

No, I'm in Poland. What will be the fee?

Answer

235 PLN Does the driver have any kind of card?

Question

Only our business card with the name of the company on it and also my name + Authorization to use it

Answer

Does the driver have their own personal card? Thats the only way the reservation can be continued..

Question

If the main driver will no be able to show any card, maybe we can change a driver to someone ho has got card.

Answer

Okay, well there is nothing extra I can say. I doubt very much they will be able to take the car.

Question

Thank you

Answer

Thank you and good luck !