Answered on: April 13, 2020

Client

I'm looking to rent a BMW 2 with 7 seats at the Airport of Porto but want to be sure I get that car!

Client

I can find it in your search result - but I tried before to rent a similar car - and when I arrived at the airport, they didn't have it... So - I called Cael Rental in Portugal. They never had this car. Can you tell me if there might be another car rental who has it?

Agent

Remember one thing: you always book a certain car model / category "or similar" unless there is an offer (a green banner above the car photo) which says "Guaranteed Car Model".

Agent

Like the Seat Alhambra:- Agent uploaded: 1583164476263.png URL: [link] Type: image/png Size: 162140

Agent

Not any supplier (unless offered) will guarantee a certain brand or car type. With us you search among all 22 major suppliers with availability based on your search crieteria.

Agent

For example, Drive on Holidays offer Seat Alhambra as a "Guaranteed Car Model" .

Client

Ok - I just wanted to know if perhaps it was the wrong vendor listed - since they don't have the car at all.. :)