I have just accepted terms and conditions for the rental car booking. I Entered my card details and clicked on make payment. There is no indication that we now have the hire car booked!
Agent
The first thing is to use a Laptop/PC or Tablet, not a mobile.
Client
We are trying to rent a Skoda Octavia picking up at Eindhoven Airport on the 21st this month.
Client
My card is valid and has adequate funds. It's not the card.
Agent
It is the card, please contact your Credit Card company or bank, to see if they're blocking payments to rental car componies. This happens often. Or try an alternative card, if you have.
Client
We don't have an alternative card but I will contact my Credit Card company.